🔒 Privacy Policy

Effective Date: 15 December 2024

At Everlasting Luck LTD (“we,” “us,” or “our”), we are committed to protecting your personal data in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your personal information. By using our website and services, you agree to this Privacy Policy.

📍 Company Information
Company Name: Everlasting Luck LTD
Registered Address: Suite 105, Fence House
Fence Avenue
Macclesfield
Cheshire
SK10 1LT
United Kingdom
Company Number: 16132653
Email: in**@st*****.uk

1. Data We Collect

We may collect and process the following types of personal data:

  • Personal Identification: Name, email, phone number, postal address.
  • Transaction Data: Payment details, purchase history, competition entries.
  • Technical Data: IP address, browser type, device information, cookies.
  • Marketing Preferences: Your preferences for receiving marketing communications.

2. How We Use Your Data

We use your personal data to:

✅ Provide Services: Process your competition entries and prize fulfilments.
✅ Customer Support: Respond to queries and provide support.
✅ Marketing: Send you promotional emails if you’ve opted in.
✅ Compliance: Ensure legal and regulatory compliance.
✅ Website Improvement: Analyse data to improve website functionality.

3. Legal Basis for Processing

We process your data based on:

  • Contractual Obligation: To fulfil our services (competition entries).
  • Legitimate Interest: For customer service and website improvement.
  • Consent: For marketing communications.
  • Legal Obligation: To comply with applicable laws.

4. Data Retention

We retain your data for:

  • Competition Entries: Up to 6 months after competition closure.
  • Marketing Data: Until you unsubscribe.
  • Legal Requirements: As needed to comply with legal obligations.

5. Your Rights

Under GDPR, you have the right to:

✅ Access: Request a copy of your data.
✅ Rectify: Correct inaccurate data.
✅ Erase: Request deletion of your data.
✅ Restrict Processing: Limit how we use your data.
✅ Object: Opt out of marketing.
✅ Data Portability: Transfer your data to another service.

📧 To exercise these rights, contact us at:
in**@st*****.uk

6. Cookies

We use cookies to improve user experience. For detailed information, please refer to our 🍪 Cookies Policy.

7. Data Security

We implement security measures to protect your data, including:

🔒 Encryption, secure servers, and regular security reviews.

8. Third-Party Sharing

We only share data with trusted third parties:

  • Payment Processors: Stripe (for transactions).
  • Marketing Tools: For email campaigns (with your consent).
  • Legal Authorities: If required by law.

We ensure all third parties comply with GDPR standards.

9. International Transfers

We do not transfer your data outside the UK/EU. If this changes, we will ensure appropriate safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy. Changes will be notified via email or our website.

📅 Last Updated: 15 December 2024

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: in**@st*****.uk
📍 Address:
Everlasting Luck LTD
Suite 105, Fence House
Fence Avenue
Macclesfield
Cheshire
SK10 1LT
United Kingdom

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