🔒 GDPR Privacy Policy

Effective Date: 15 December 2024
Last Updated: 19 December 2024

Welcome to Everlasting Luck LTD. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

📍 Registered Office:
Everlasting Luck LTD
Suite 105, Fence House
Fence Avenue
Macclesfield
Cheshire
SK10 1LT
United Kingdom

1. Who We Are

Everlasting Luck LTD (“we,” “us,” or “our”) operates the website https://staging.everlastingluck.co.uk and is responsible for processing your personal data.

2. What Data We Collect

We may collect and process the following personal data:

  • Contact Details: Full name, email address, postal address.
  • Payment Information: When purchasing entries, payment details are processed securely by our payment provider (Stripe).
  • Technical Data: IP address, browser type, device information, and cookies.
  • Competition Data: Your entries, answers to competition questions, and prize wins.

3. How We Use Your Data

We use your personal data for the following purposes:

  1. To Process Entries: Manage your competition entries and notify you of results.
  2. Customer Support: Respond to your enquiries and requests.
  3. Payment Processing: Facilitate secure payment transactions via Stripe.
  4. Marketing: Send promotional emails (with your consent).
  5. Legal Compliance: To comply with legal obligations, such as fraud prevention.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contract: To fulfil our agreement when you purchase entries or use our services.
  • Consent: When you opt-in to receive marketing communications.
  • Legal Obligation: To comply with legal requirements (e.g., fraud prevention).
  • Legitimate Interests: To improve our services and ensure site security.

5. How We Share Your Data

We do not sell or trade your personal data. We may share your data with:

  • Service Providers: Such as Stripe for payment processing.
  • Legal Authorities: When required by law or for fraud prevention.
  • Website Hosting Providers: To ensure smooth operation of our site.

All third parties are GDPR-compliant and bound by confidentiality agreements.

6. Data Retention

We retain your personal data for as long as necessary to:

  • Fulfil the purposes outlined in this policy.
  • Comply with legal and accounting obligations.

Retention Periods:

  • Competition Entries: Retained for 12 months after the competition closes.
  • Payment Data: Retained for 7 years to comply with financial regulations.
  • Marketing Data: Until you withdraw consent.

7. Your Rights

Under the GDPR and the UK Data Protection Act 2018, you have the right to:

  1. Access: Request a copy of the personal data we hold about you.
  2. Correction: Rectify inaccurate or incomplete data.
  3. Deletion: Request the deletion of your personal data (“Right to be Forgotten”).
  4. Objection: Object to the processing of your data for marketing purposes.
  5. Restriction: Limit the processing of your data.
  6. Data Portability: Request your data in a structured format.

📧 To exercise your rights, contact us at:
Email: in**@st*****.uk

8. Cookies and Tracking

We use cookies to enhance your experience. For detailed information on how we use cookies, please refer to our Cookies Policy.

9. Data Security

We implement robust security measures to protect your personal data:

  • Encryption: Data is encrypted during transmission (SSL).
  • Access Control: Limited access to authorised personnel only.
  • Regular Monitoring: Systems are monitored for vulnerabilities.

10. International Data Transfers

Your data is processed within the UK. If we transfer data outside the UK, we ensure it is protected to UK standards through:

  • Adequacy Decisions
  • Standard Contractual Clauses (SCCs)

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes via email or website announcements.

Last Updated: 15 December 2024

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: in**@st*****.uk
📍 Address:
Everlasting Luck LTD
Suite 105, Fence House
Fence Avenue
Macclesfield
Cheshire
SK10 1LT
United Kingdom

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